We have conducted extensive research into the potential of mobile technology to improve people’s lives through our socio-economic impact (SIM) project.
Extending access to communications in emerging markets offers the single greatest opportunity for Vodafone to make a strong contribution to society. This is our most significant CR issue and forms a core part of our CR strategy.
Access to mobile communications can bring a wide range of social and economic benefits. There are two key elements to our strategy on this issue:
- Bridging the digital divide by improving access for disadvantaged groups, particularly in emerging markets.
- Reducing preventable exclusion through accessible features and services for disabled and elderly people, and other customers who find it difficult to use mobile phones. See accessibility.
Mobile technology can also play an important role in responding to disaster situations – we support emergency telecommunications in the aftermath of disasters through our Foundations. We have also conducted research into the use of mobile to improve the efficiency of healthcare services.
In addition to the social and economic value of our mobile services, our business makes a direct contribution to the global economy through the wealth we generate and the jobs we sustain directly and among our suppliers. We also contribute to society through our social investment.
